We, Super tool, are committed to protecting your privacy. We strictly limit the collection scope of your data. Only data required to maintain the VPN service is collected. This Privacy Policy describes how we collect and use your data in connection with your use of our VPN services. This Privacy Policy does not apply to data that you send or receive from third party websites through Super tool.
We limit the collection of your data. We only collect data that is required to maintain the services by Super tool.
We collect the data that you provide to us through your interaction with Super tool. When you contact us, we may ask for your email address, device model or sometimes carrier info. The amount of data that you provide us is used soly for troubleshooting purposes and will NOT be shared with any other party. We use your email to:
1) Communicate with you;
2) Send you updates and announcements; and
3) Send marketing information, such as our offers, surveys, invitations, and other content.
If you contact us directly, we may receive data such as your name, email address, phone number, content of the message and/or attachments, and any other personal data you may choose to provide to us in your communication to us. You may withdraw your consent to our use of your email address for the above purposes.
We collect the following data related to your use of Super tool:
1) Data related to versions of Super tool: we collect data related to your version of Super tool. This allows us to efficiently identify and eliminate technical issues that you may face.
2) Data related to VPN connection: we collect abstracted data related to your use of Super tool. This would include success of VPN connections, VPN location you connected to, your country, and your internet service provider. You cannot be identified from this abstracted data.
3) Anonymous data for network diagnostics, study and analysis: We collect anonymized data to operate Super tool, including diagnostic data such as VPN connection failures, speed test data, and crash reports.
We use, combine, and process VPN network data for the following purposes:
We use the data related to your Super tool usage to perform internal operations necessary to maintain services of Super tool. This includes operational troubleshooting, conducting data analysis & activity trend analysis.
We use your data to resolve customer support issues. For example, we may investigate and address concerns, monitor and improve our customer support, respond to your questions and feedback, and inform you of suggestive steps to resolve certain regular customer issues. We may communicate with you to provide updates relating to Super tool, and for marketing & promotional purposes.
We use your data to understand and analyze collective user behavior to develop new products, services, features, and functionalities for you.
We do not share or transfer any user data.
We do not collect or store any traffic data or personal data in our data centers.
We do not retain your data on our data centre.
You may access other third party services while using Super tool, for example, by clicking on links of third party services from within Super tool. We shall not be held responsible for the privacy policies and/or practices of these third party services. You are encouraged to carefully review their privacy policies.
1) Paid Super tool
For paid Super tool, you will not see any Ads.
2) Free Super tool
For free Super tool, we work with third party advertising partners (e.g. Google Ads) to offset the cost of providing our services. We do not target advertisements based on your data. We do not share or use your data in connection with third party advertisers without your prior consent. Third party advertising partners may set and access their own cookies, pixel tags, and similar technologies on our services, and may otherwise collect or have access to data about you which they may collect over time and across different online services.
We encourage parents and guardians to teach their children about privacy and how their information may be used on the Internet. Children should never disclose their name, address or phone number, or any personal information, without their parents’ or guardian's prior permission.
We consider a user to be a child if they are under the age of 13, unless more stringent regulation applies in their state of residence.
If we consider that any of our services are directed at users under the minimum legal age required in their country of residence, we can block such users from using the services or from providing information and/or limit the collection of information from such users as described below in more details.
No personal information should be submitted to Super tool by users under the minimum legal age required in their state of residence. We apply the following limitations to personal information collection for a user that does not meet the minimum legal age required in their state of residence.
Such a user cannot:
display their real name or any information in Super tool
access the chat, leader board, forums, SNS (Facebook, Game Center, etc.)
subscribe to newsletters
use any other feature where users’ real names might appear
With respect to such users, we will prevent the collection and use of their precise geolocation data and display to them contextual advertising only (excluding any behavioral advertising). Children can be invited to take part in testing our websites & apps with their parents' or guardians’ authorization and/or their parents' or guardians’ physical presence being required depending on the state where testing is conducted. Parents must exercise their privacy rights for their children provided in this Privacy Policy.
Our collection of your data is strictly limited. We collect your device identification code, and other data you may volunteer to us when you voluntarily contact us by way of email, phone, or interactions at our website or on Super tool’s application page on Google Play or App Store. We do not collect IP addresses, browsing history, traffic data, or DNS queries that could be used to identify you. As such, the extent of any disclosure of your data is limited. We are committed to safeguarding your data. Nonetheless, we may be compelled to disclose your data where we are served with a valid court order that is enforceable in Singapore, an order from law enforcement agencies, or where we are legally obligated to disclose your data. We will require the recipient of your data to undertake the protection of your data, to a standard that is at least comparable to the protection required under Singapore’s Personal Data Protection Act (“PDPA”).
To ensure compliance with applicable laws, this Privacy Policy may be modified from time to time without prior notice to you. Your continued use of Super tool constitutes your acceptance of our Privacy Policy. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share your data previously collected through Super tool, we will notify you through Super tool, email, or other communication.
If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at [email protected].